Help Center

Answers to common questions and guides for timum

Basics

Getting Started Resources Appointment Types Standard Appointment Types Resource Channels Booking Channels Moving Resources Create Additional Calendars

Availabilities & Appointments

Availabilities Consultation Hours and Working Hours Bookable Appointments vs. Availabilities Creating Bookable Appointments Cancel Bookings Meeting Point for Appointments Personal appointments Alternative appointment SMS Notifications

Booking Process

Request vs. Direct Booking Processing Appointment Requests Bookings by Customers Exclusive Appointment Invitation

onOffice

Viewing appointments with timum in onOffice Gapless appointment scheduling Important Appointment Sync Setting: onOffice to Outlook Adding team members - with or without onOffice link Generating Booking Links in onOffice and on Websites Second Booking Channel for Exclusive Contacts New developments with a reference property per apartment type Automatically delete a completed property in timum – onOffice process via webhook

Website Integration

Embed Widget Booking Button Google My Business (Google Maps)Generic Website Integration timum Booking Call Backs API Integration (Advanced)

Special Process Solutions

Appointment Coordinator Contact Differs from Real Estate Agent Contact

Calendar Connection

Synchronize Outlook Connect Google Calendar Further Calendars (ICS)Interface with CRM Systems Synchronise Lotus Notes

Contact Details & Notifications

Adjust contact details Hide appointment coordinator contact details Suppress System Emails