Availabilities

Availabilities are the time ranges in which customers can choose an appointment themselves. Within a time range, the interval determines at which times appointments may start; you specify which appointment types and how many participants are possible for each availability.

Types of Availabilities

  • One-time consultation hours: a time range on a specific day that you create manually
  • Rule-based: recurring time ranges that timum generates from your consultation hours rules

Create an Availability

Before creating availabilities, you must first set up resources and appointment types.

  1. Click the desired date in the calendar to activate the appointment pointer (grey shaded area), and drag its edges to the desired time range. Select Offer available consultation time from the menu. Alternatively, open the resource's property menu and select the same option there.
  2. In the Create Available Time Range dialog, check the date, start, and end (of the last appointment), and set the interval – 30 minutes, for example, allows bookings on the hour and half hour.
  3. Select the property and, if needed, the bookable appointment types.
  4. Save with Save as bookable.

Availability Settings

  • Interval: Booking grid (e.g. 30 minutes). Determines at which times appointments may start; the minimum duration of the selected appointment type is taken into account.
  • Bookable appointment types: "Property Standards" or your own "Selection". This lets you offer only certain appointment types within this time range – independent of the resource's default offering.
  • Group appointments / Participants per appointment: Without group appointments, each time slot creates an exclusive appointment for one customer. With group appointments, you determine how many participants can share the same time slot.
  • Provided location: where the appointments booked on this availability take place. If left empty, the resource's address applies. Besides addresses, you can also enter links or phone numbers (see Meeting Point for Appointments).

Edit, Delete, or Share an Availability

Hover your mouse over the time range without clicking. A menu with the three actions Edit, Delete, and Share opens on the left edge. "Share" creates a booking link for this time range only (see Exclusive Appointment Invitation).

Block an Availability

To block a time range within an availability:

  1. Click within an available time range
  2. Select Register blocker
  3. Adjust the time range if needed and provide a reason
  4. Save

Planning Assistant

Use the Consultation Hours page to create recurring availabilities as a rule (see Consultation Hours and Working Hours). Available in the SMART and Professional plans.

Related Topics

For Developers