Resources
In the context of appointments, resources are limited capacities – such as time, staff, rooms, or equipment – that can only be used by one person or group at a specific time.
Since they are not available to everyone simultaneously, appointments must coordinate their use to avoid conflicts.
Examples of Resources
- Properties: Apartments, houses, commercial spaces for viewings
- Agents/Consultants: Individual staff members with appointments
- Offices/Locations: Consultation rooms or branches
- Services: Specific offerings such as valuations or consultations
Resources and Providers
Resources are grouped under a Provider (Provider Calendar). The provider displays all associated resources with their appointments, blockers, and availabilities side by side in a shared calendar view.
Hierarchy
A Provider (Provider Calendar) contains multiple resources, each with their own appointments, blockers, and availabilities. All are displayed together in the provider's calendar view.
Key Properties
- Each resource has its own appointments, blockers, and availabilities
- Resources can offer multiple appointment types
- Each resource automatically receives 5 booking channels
- Resources can be assigned to staff members
- Resources can be moved between providers
Flexible Organisation
You can create any number of providers and move resources flexibly between them. This enables various organisational models:
- Team view: All agents of a team in the same provider for a shared calendar overview
- Location grouping: All staff of an office together
- Strict separation: Each agent in their own provider, seeing only their own properties and appointments
- Project-based: Group resources by construction project or campaign
Related Topics
For Developers
- Entity referencing in the widget
- API documentation