Cancel Bookings
Cancellation by the Customer
Customers can cancel booked appointments via the link in their confirmation email. The time slot is released again.
Cancellation by You
- Open the appointment in the calendar
- Click on "Cancel" or the corresponding icon
- Optional: Enter a reason
- Confirm the cancellation
The customer automatically receives a cancellation notification by email.
Cancellation Deadline
You can specify in the settings until when customers are allowed to cancel (e.g. up to 24 hours before the appointment).
Release of the Time Slot
Upon cancellation, the time slot is automatically released again for new bookings, provided the original availability still exists.