Second Booking Channel for Exclusive Contacts

Tip

Exclusive opening of appointment booking for a specific target group, either in parallel with the standard booking link or exclusively as an exclusive link.

Variant 1: Second Booking Link for Standardised Automated Processes

Creating an onOffice email template with an automatically generated timum second booking link (Copy&Paste link kit).

Two Objectives

A) Exclusively exclusive booking channel when the standard booking channel is deactivated

B) Use a second booking link in parallel with the standard link

Steps

  1. optional for goal A: deactivate standard booking link
  2. Create a second email template for the second booking channel
  3. Assign appointment types to the booking channels Standard and Second Link
  4. Create appointments and assign appointment type
  5. Invite contacts to book appointments

Goal A) Exclusively Exclusive Link – Deactivate the Standard Link

In timum, go to a property and open Appointment Booking Settings.

Click the eye icon next to Standard Booking Link to deactivate this general booking channel.

Figure

For Both Objectives

In addition to the standard appointment template for timum appointments in onOffice, a second email template is required for the exclusive booking link in order to differentiate access to appointment booking for different appointments for different recipient groups.

Create a Second Email Template in onOffice

In onOffice, go to the email templates in the folder oO-Marketplacevorlage and copy the standard email template timum - Terminkoordination für Immobilien.

Name this template 'timum Booking Invitation for Second Booking Link' or equivalent.

Adapt the link kit in this email template according to the following description and also adjust the email template content to your own process requirements.

Integrate Link Kit in Email Template

Insert the following link kit completely via the link function (!) in templates in onOffice.

IMPORTANT: Capitalisation is absolutely relevant for macro names and variables, e.g. for "_Id"

ℹ️ Copy completely by triple-click or the copy button at the top right of the field.

https://www.timum.de/page/_Id@web_MdtID@onofficeEstate?channelKey=RESOURCE_EXCLUSIVE&pData=%7B%22platform%22:%22onoffice%22,%22address%22:%22_AdrDatensatznummer%22,%22tenantId%22:%22_MdtID%22%7D

Personalised link: This automatically creates a personalised link for each recipient, enabling reliable identification and assignment of the person booking to the respective address record.

Figure

Layout Adjustment (optional)

Option 1: Via the Slug in the Link URL

To change the display of the booking page, you can change the keyword "/page/" in the link kit.

Warning

The layout setting via the URL slug can be overridden by custom default settings of the calendar or the account. If changing the slug has no effect, use Option 2.

These are the keywords for the layout variants – simply replace the slug "/page/" in the URL above with one of the following keywords:

ListCondensedCalendar weekMonth picker
• /list/ • /details-list/ • /list-widget/• /condensed/ • /details-condensed/ • /condensed-widget/• /week/ • /details-week/ • /week-widget/• /month/ • /details-month/ • /month-widget/

Option 2: Via URL Parameter

This option has priority and overrides other pre-settings of the calendar or the booking channel.

Add the URL parameter calendarFrontend to link URLs as follows

https://www.timum.de/experten/support?calendarFrontend=condensedView

Possible values for the calendarFrontend parameter are:

Assign Appointment Types to the Booking Channels Standard and Second Link

Open the Appointment Booking - Settings view for a resource (agent or property) in timum.

In the Standard Booking Link area for appointment types, switch to Selection and define the appointment types that should be bookable via this first booking channel.

In the Second Booking Link area for appointment types, switch to Selection and define here the appointment types that should be bookable via this second booking channel.

Variant 2: Selective Booking Link for Irregular Variable Use

Follow the instructions under Exclusive Appointment Invitation